Patient Voices
Real Stories.
Real Matches. Real Care.
What happens when a dentist already knows your story before you walk in.
SM
Sarah M.
"I put this off for eleven years. Not because I didn't care — I did, I just. I don't know. I knew what my mouth looked like and I couldn't face someone else looking at it. When I finally did the form I was sitting in my car in a parking lot at like 10pm and I just answered everything honestly. Budget tight. Scared of being judged. Last visit don't ask. The dentist who messaged me back said she wasn't there to grade my past. I actually cried. In a parking lot. At 10pm. But I made the appointment."
RK
Robert K.
"Retired, fixed income. I figured nobody was going to want to deal with my budget. I was wrong. Dentist was twenty minutes away and didn't make it weird. That's honestly all I needed."
JL
Jennifer L.
"I want to be upfront — it didn't go perfectly. The exam showed I needed more than my budget covered, which was hard to hear. But the dentist already knew my number going in so there was no big reveal moment, no awkward silence. She just said okay lets figure out what we do first. We're still working through it. Its not over but its moving so."
MT
Marcus T.
"Full panic attack phobia. Not just nervous, I mean I've left waiting rooms before they even called my name. The dentist came out himself and said 'no rush.' Two words. I sat down. That was it."
DW
Diane W.
"I just needed a cleaning. Felt silly filling out a whole form for that but my last place kept trying to upsell me every single time and I was done with it. This dentist was fine, did the cleaning, didn't try to sell me anything extra. Normal appointment. Which is what I wanted."
PC
Patricia C.
"I did it for my husband not for me. He hadn't been in years and wouldn't call anywhere. So I filled the thing out for him. He read the message the dentist sent and asked me 'did you tell them about the needles thing.' I had. He went. Thats really the whole story."
KR
Kevin R.
"First match had mornings only. I work mornings. Passed on it, got a second one, she had evenings. Done. Didn't have to explain myself to anyone or sit on hold. That part was actually pretty great."
AN
Alicia N.
"Two different offices told me I wasn't a candidate for implants. Two. Different reasons each time which honestly made me feel like neither of them really looked that hard. I put the second opinion thing on the form and laid out the whole history. The dentist who messaged me had actually read it — like really read it — and said she wanted to see my imaging herself before anyone closed any doors. Turns out I was a candidate the whole time. I don't really know what to say about the other two offices. I'm just glad I kept pushing."
JO
James O.
"No insurance. When I used to call offices you could just hear the shift in their voice. Every time. With this I put my number in and a dentist decided it worked before he even said hello. I didn't know that could happen."
TB
Thomas B.
"It didn't work out for me because there wasn't a dentist in my area yet. They told me that straight which I appreciated, no pretending. I'm on the list. Hopefully something opens up. Would have been nice but I get it, they're still growing."
BS
Brittany S.
"Four months before my wedding. That's when I finally got serious about my smile. I'd been saving for two years, I knew my budget, I knew what I wanted done — I just didn't know how to find someone who wasn't going to take that number and run with it in the wrong direction. I put everything on the form. The timeline, the budget, I specifically said I don't want to be oversold. The dentist who reached out — the first thing she mentioned was the wedding. She'd remembered it from what I wrote. I mean she didn't have to do that. We started the following week."
CM
Craig M.
"I assumed it was going to be like every other thing online — fill out the form and your phone blows up for three days. I almost didn't finish it. But literally nothing like that happened. One message from one dentist and she had clearly read what I wrote. The part about my bad experience before, being nervous about being rushed — she brought it up herself. That's not an algorithm doing that."
MD
Monica D.
"My kids come first, always have, which means I come last. By the time everyone else is taken care of my teeth are like. Yeah. I put evenings only on the form and said please don't make me feel guilty about how long it's been. The dentist said he had Tuesdays and had seen plenty of parents in my situation. Short message. I appreciated that he didn't make it a whole thing."
PE
Paul E.
"I'd been with the same dentist for twelve years and wasn't unhappy, I just had a gut feeling about one part of the treatment plan. Expensive part. I didn't want to be difficult but I needed another opinion. Used the form for that specifically, said upfront I'm not looking to switch just need a second set of eyes. The dentist I got matched with was straight with me. Walked me through her thinking, wasn't trying to poach me or anything. Turns out my original guy was right. But now I know that."
RA
Renee A.
"I have some history with dental offices that I don't really want to get into. The form let me share what I needed to without having to say it out loud to a stranger on the phone. The message came through whenever I was ready to read it. Nobody called. That mattered a lot actually."
DF
Donna F.
"When I walked in the assistant said 'we already have your background, we're just taking a look today.' I had been ready to explain everything from scratch again. I didn't have to. That was the whole thing for me."
SW
Steven W.
"I filled the form out three times. Kept stopping because I was putting a higher budget number than I actually had — I don't know why, I think I was embarrassed about the real one. Third time I just put the actual number. The dentist said it was workable and told me how. And then I got to the appointment and the money conversation just. Didn't happen. It had already happened. I was in the car driving home before I even realized that the thing I'd been dreading for honestly years just never came up."
CH
Carla H.
"Eight years. I know. Every year I said next month and here we are. My gums were not good and I knew it. The dentist's message wasn't over the top warm or anything, she just said she'd seen the timeline and there was no lecture coming. First thing she said when she sat down was 'let's see where we are.' Not where I went wrong. Where we are. I needed that."
AL
Anthony L.
"It worked but I want to be real — my exam came back higher than my budget. We're doing it in phases which is fine, it just takes longer. The dentist was straight with me about it from the start which I respected. I went in knowing. That part was new for me at a dentist's office."
IG
Isabel G.
"My mom is 78 and stopped going after my dad died because he used to drive her. She wouldn't ask anyone for help. I filled the form out for her without even telling her. Showed her the message when it came back. She read it twice and said 'she sounds nice.' Her appointment is Thursday."