Questions, answered.

No. People start for many reasons: a sore tooth, a broken tooth, care that’s been put off, anxiety, embarrassment, or not knowing where to go next.

MatchMyDentist is not an emergency service. If you believe you’re having a dental or medical emergency, don’t wait for matching—contact urgent care or emergency services.

No. You don’t have to diagnose yourself. Many people only know that something hurts, something broke, or they’ve been avoiding care for a while. Share what you know.

A story can’t replace an exam. What you need is worked out in person with the dentist you choose.

Your needs and priorities, budget, comfort preferences, insurance, and availability—plus anything that has made dental care hard before. You don’t need perfect wording. The goal is context.

Avoid including your name, phone number, or other identifying details in your written story.

Telling your story takes about 5–8 minutes. It’s free, and you don’t need to know the right words or what treatment you need.

Availability varies by location. MatchMyDentist is a technology platform, and potential fits depend on participating dentists in your area. Tell us what you need and where you are, and the platform looks for a potential fit.

You share your needs, priorities, budget, comfort preferences, insurance, and availability. Participating dentists provide information about their practices.

The platform’s algorithm compares those profiles to look for a potential fit. The dentist then reviews your answers and story and sends a personal message only if they believe they can help.

You review their message and profile, then decide whether to connect.

Because a name and a star rating don’t tell you whether a dentist is right for your situation. Instead of handing you dozens of profiles to guess from, we match you with a dentist based on what you shared, and that dentist responds personally before you commit to anything.

You’re always free to decline and be matched with someone else.

The platform looks for alignment between your profile and participating dentists’ practice profiles. A dentist then reviews your situation before deciding whether to respond.

We don’t simply send you to any dentist, so a response isn’t guaranteed.

Most patients receive a personal message within 24 hours. That time allows a dentist to review what you shared and write a thoughtful response.

A response isn’t guaranteed, because a dentist responds only if they believe they can help. If you don’t hear back, you haven’t paid anything or committed to anything.

If a dentist does respond, you can read their message and view their profile first. You’re always free to decline and be matched with someone else. Questions about your match? Contact us.

MatchMyDentist is free for patients—always. There’s no fee to share your story, receive a dentist’s response, or decide whether to connect. Dental appointments and treatment are separate and may involve charges.

How MatchMyDentist is paid

Participating dentists pay a flat membership fee to use the platform. Dentists never pay per patient, per match, or per treatment, and they can’t pay for better placement.

Your budget is part of what a dentist considers alongside your needs and priorities. Their response can explain how they would approach your concerns, including costs and whether care might be planned over time.

MatchMyDentist isn’t a discount service. We don’t set treatment fees or guarantee care within your budget. A message isn’t a confirmed treatment quote.

You don’t have to decide everything at once. Sharing your budget up front lets a dentist tell you whether they think they can work with it, including whether care could be planned in stages.

Any treatment plan and fees are agreed between you and the dental practice you choose.

Insurance is one of the things you share, along with your budget and priorities, so participating dentists can take it into account.

The platform does not currently support HMO dental plans or government-funded healthcare programs, including Medicare, Medicaid, TRICARE, and CHAMPVA. See our Terms for details.

When a dentist reviews your profile, they can see your answers and story—not your name, phone number, or email address. Avoid including identifying details in your written story.

You can read their message and view their profile before deciding whether to connect. Only when you select “Accept” is your contact information shared so the practice can reach out about scheduling.

Accepting doesn’t book an appointment or commit you to treatment.

You can read how information is collected, used, and protected in our Privacy Policy and our Consumer Health Data Privacy notice.

Every dentist who messages you has read your story first, including what has made care hard. Participating dentists agree to our Community Guidelines, which set expectations for respect, honesty, and realistic expectations.

No one can promise how every visit will feel. That’s why you read their message and profile first and decide whether to connect. There’s no obligation.

Yes. Comfort preferences are part of what you share, and dentists read them before deciding whether to respond. You can describe what has made visits hard, what helps you feel at ease, or what you’d like a dentist to know.

MatchMyDentist doesn’t provide clinical care or advice. The dentist you choose does.

You can still start. You can say how long it’s been and what has kept you away, and dentists read that before deciding whether to respond.

You don’t need perfect wording, and you don’t need to know what treatment you need.

Your contact information is shared so the practice can reach out about scheduling.

Accepting doesn’t book an appointment or commit you to treatment.

No. MatchMyDentist is a technology platform, not a dental provider. We don’t provide dental advice, diagnosis, or treatment recommendations.

Care decisions, treatment plans, and fees are solely between you and the dental practice you choose.