Patient stories

The dentist already
knew their story.

Before any of these patients had a name or a face, a dentist read what they’d written and chose to respond. Here’s what happened next — in their own words.

A patient in conversation with their matched dentist
SM
Sarah M. 11 years avoiding the dentist
I HATE the dentist. I have avoided going for eleven years and I am not exaggerating. I finally filled out the form one night sitting in my car and just told them everything. My concerns, anxiety, how long it had been. The dentist already knew all of it before I walked in. No lecture. She just said let’s see where we are. I actually cried on the way home and I never cry. I have another appointment scheduled.
IG
Isabel G. Filled out for her mother
My mom is 78 and stopped going to the dentist after my dad passed because he used to drive her. She wouldn’t ask anyone for help. I completed the application for her without even telling her. Showed her the message when it came. She read it twice and said she sounds nice. Her appointment was last week. She called me after and said the woman was gentle. That’s all she said. That’s everything.
More voices

What happened next.

Unedited stories — including ones that weren’t perfect.

DJ
Darnell J.

don’t really write reviews but. dentist knew my situation before i got there, no games with the price, did the work. that’s it

SW
Steven W.

I kept downplaying my situation on the form because I was embarrassed. Finally just put the truth. Dentist said it was workable. I got home from the appointment and realized the money conversation I had been dreading for literally years just never happened. That was new for me.

BK
Barbara K.

I am 71 years old and have had many dentists. Not one of them knew a single thing about me before I sat in the chair. This one did. Appointment was excellent. Very thorough. Already have my next one booked :-)

JM
Jake M.

filled this out at 2am because my tooth was killing me. dentist messaged me the next morning with an opening that day. went in, got it taken care of. would 100% recommend to anyone who dreads making phone calls as much as i do lol

PC
Patricia C.

I did this for my husband not for me lol. He hadn’t been in years and refused to call anywhere. I filled the whole thing out for him. He read the message from the dentist and asked me ‘did you mention the needles thing.’ I had. He went. He came home and said it was fine. Follow up is already scheduled. Worth it.

GW
Gary W.

Good experience overall. Dentist already knew my insurance situation which helped a lot. Only thing was parking at the office was a little tricky but nothing major. Would recommend.

JL
Jennifer L.

Exam came back higher than I was hoping. That was hard. But she already knew cost was a concern going in, so there was no big uncomfortable moment. She just said okay let’s figure out what we prioritize. We are still working through it in phases. The process itself has been really smooth though.

BS
Brittany S.

Getting married in 4 months and finally got serious about my smile. I was very specific on the form — timeline, do not oversell me, I have a date. First thing the dentist mentioned in her message was the wedding. She remembered it from what I wrote. She didn’t have to do that. Everything got done on time. So happy I found her when I did!!

PE
Paul E.

Needed a second opinion on one part of my treatment plan — expensive part. Put that right on the form. The dentist I got was honest, walked me through her thinking, wasn’t trying to poach me as a patient. Turns out my original dentist was right. But now I know that. Peace of mind was worth it.

CM
Craig M.

I almost didn’t finish the questions because I figured my phone would blow up with calls for days after. That’s how every other thing online works. One message. One dentist. She had actually read what I wrote. Least stressful dental visit of my life and I’ve been going to dentists for 40 years.

MD
Monica D.

Single mom so I come last always. Evenings only, hadn’t been in a while, please no guilt — I wrote it all down in my message. Got matched with someone whose office could accommodate my schedule. No guilt at the appointment either. Just got it done.

TB
Thomas B.

No dentist in my area yet. They told me straight up which I appreciated. On the waitlist. Hopefully soon.

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